Support & FAQ
Please always contact us with a protonmail e-mail address.
We reply in 24h to 72h.
Payment
Bank transfer option is available for orders over 100 € value.
You can use platforms like Exodus or Paybis to buy cryptocurrencies. We accept Bitcoin, USDT ERC and TRC and Monero.
Please use the “Track your order” Button and type your order ID and used mail address to get the current state of your order.
We do not have any order minimum. Except for using Bank Transfer as payment, there is a 100€ order minimum.
For security reasons we prefer not to send automatically shop e-mails. You can track your order status online or contact us via protonmail!
Shipping
We ship from a EU country, so you can receive your parcel safely. We offer free reship too. No free reship for: Post-offices, Parcel stations, Switzerland, Scandinavian Countries like Sweden, Norway, Finland, Denmark, Iceland and countries out of the EU.
For security reasons we do not ship Ortesa Pharmaceuticals and Centurion Labs products to Scandinavian Countries and outside of the EU.
Yes, we do without free reship option and without Ortesa Pharmaceuticals and Centurion Labs products.
Yes, we do without free reship option and without Ortesa Pharmaceuticals and Centurion Labs products.
Yes, we do without free reship option and without Ortesa Pharmaceuticals and Centurion Labs products.